Privacy Policy

About This Privacy Policy

Presti Group Limited is committed to respecting and protecting your privacy. This privacy policy applies to all websites, applications, events, and other digital and physical services (collectively, the “Services”) operated by Presti Group Limited that reference or link to this Privacy Policy. This privacy policy may be supplemented by additional privacy statements, terms, or notices provided to you. Presti Group Limited is the primary controller of your personal information provided to, or collected by or for, the Service.

Information We Collect

We collect information about you in three ways:

  1. From your input through our web forms, badge scanners, app forms, and other mechanisms;
  2. From third-party sources;
  3. Through automated technologies.
Data You Provide To Us

The types of personal information that we collect directly from you depend on how you interact with us and the Service and may include:

  • Contact details: Your name, email address, postal address, social media handle, and phone number;
  • Account login credentials: Such as usernames and passwords, password hints, and similar security information;
  • Other account or event registration and profile information: Educational, employment, and professional background, dietary and accessibility requirements, and photos;
  • Payment information: Credit or debit card number;
  • Comments, feedback, and other information: Information that you send to customer support, messages, appointment inquiries, and other information that you wish us to share with our exhibitors, visitors, partners, and others; and/or
  • Interests and communication preferences: Including event matchmaking, event planning, networking choices, and preferred language.
Data From Other Sources

We may obtain personal information about you from our group companies and from other third parties, including:

  • Service providers that help us determine a location based on your IP address in order to customize certain products to your location;
  • Partners with which we offer co-branded services or engage in joint marketing activities; and/or
  • Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold.
Data From Service Use

Our Service may automatically collect information about how you and your device interact with the Service, including:

  • Computer, device, and connection information: Such as IP address, browser type and version, operating system, platform, unique device identifier, error reports, and performance data;
  • Usage data: Such as the features you used, the settings you selected, your URL click stream data, including date and time stamp, referring and exit pages, and pages you visited on the Service; and/or
  • Location-aware Services: For certain services, your location, such as where you are located on the event floor.

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, log in, or access certain parts or make full use of the Service. For more details, visit the cookie notice of the Service.

How We Use Your Information

We use your personal information to:

  • Provide, activate, and manage your access to and use of the Service;
  • Process and fulfill requests, orders, downloads, or other transactions;
  • Provide technical, product, and other support and help keep the Service working, safe, and secure;
  • Enhance and improve the Service and our other products and services, and develop new products, services, and benefits;
  • Offer you customized content and other personalization to make the Service more relevant to your interests and geography;
  • Respond to your requests, inquiries, comments, and concerns;
  • Notify you about changes, updates, and other announcements related to the Service and our other products and services;
  • Deliver targeted advertisements, promotional messages, notices, and other information related to the Service and your interests;
  • Provide promotional messages and other information about products, events, and services of ours, our affiliates, and third parties, such as exhibitors, sponsors, and media partners;
  • Invite you to participate in user testing, surveys, sweepstakes, competitions, and similar promotions;
  • Identify usage trends and develop data analysis, including for purposes of research, audit, reporting, and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance; and/or
  • Comply with our legal obligations, resolve disputes, and enforce our agreements.

Sharing of Your Information

Our Service Providers

We share personal information with:

  • Our affiliates, trading names, and divisions within Presti Group Limited that provide technology, customer service, and other shared services functions; and/or
  • Our service providers, suppliers, agents, and representatives, including but not limited to payment processors, venue providers, onsite event contractors, customer support, email service providers, IT service providers, mailing houses, and shipping agents, to process the information as necessary to provide the Service, complete a transaction, or fulfill your request or otherwise on our behalf, based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.
Your Choices

We may share your personal information with our affiliates, exhibitors, sponsors, media partners, joint venture partners, and other third parties, based on your communication preferences and other settings.

Please be aware that if you post and share personal information publicly through the Service (e.g., in forums or reviews), such contributions may be collected and used by others and may be indexed by search engines. Be cautious when disclosing personal information in these public areas.

Legal Reasons

We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

  • Meet any applicable law, regulation, legal process, or other legal obligation;
  • Detect, investigate, and help prevent security, fraud, or technical issues; and/or
  • Protect the rights, property, or safety of Presti Group Limited, our users, employees, or others;
  • As part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company.

Your Communications Preferences

You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features, by using the ‘opt-out’ or unsubscribe mechanism or other means provided within the communications you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary.

Accessing and Updating Your Information

Your Account

The Service may allow registered users to directly access and review their account information and make corrections or updates at any time. Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the Service or by contacting the Service’s customer support.

Your Rights

Under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO), you may have the right to:

  • Access, correction, and deletion of your personal information;
  • Restrict our processing of your personal information, or object to our processing;
  • Request portability of your personal information.

If you wish to exercise any of these rights, please contact us through the contact address provided below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 16, or under the minimum legal age in your jurisdiction. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

Data Security

We take precautions to safeguard your personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction through the use of appropriate technical and organizational measures.

Locations of Processing

Your personal information may be stored and processed in your region or another country where Presti Group Limited affiliates and their service providers maintain servers and facilities, including Australia, Austria, France, Germany, India, Italy, Japan, Korea, the Philippines, Singapore, the United Kingdom, and the United States. We take steps, including through contracts, to ensure that the information continues to be protected wherever it is located in a manner consistent with applicable laws.

Grounds for Processing

When we collect from you any personal information within the scope of European data protection laws, we do so:

  • Where necessary to provide the Service, fulfill a transaction, or otherwise perform a contract with you or at your request prior to entering into a contract;
  • Where necessary for our compliance with applicable law or other legal obligation;
  • Where applicable, with your consent; and/or
  • As necessary to operate our business, protect the security of our systems, customers, and users, detect or prevent fraud, enable our customers to comply with legal obligations, or fulfill our other legitimate interests as described in the “Information We Collect”, “How We Use Your Information” and “Sharing of Your Information” clauses above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

Changes

We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.

Contact

If you have any questions, comments, complaints, or requests concerning this Privacy Policy or our processing of your information, please contact us at:

Presti Group Limited
Room 511, 5/F, Ming Sang Industrial Building, 19-21 Hing Yip Street, Kwun Tong, Hong Kong
Email: privacy(@)presti.cc

You may also lodge a complaint with the data protection authority in the applicable jurisdiction.

The data protection representative for our businesses processing personal data under Hong Kong’s data protection laws is Presti Group Limited.

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